LEGAL

Privacy Notice

Privacy Notice

Privacy Notice

Last updated: October 2026

Who we are

Who we are

Who we are

CrewDiligence provides workforce and supply-chain assurance services and technology.

For the purposes of UK data protection law, the data controller responsible for this website is:

Crew Diligence Ltd

Company number: 11571690

Registered office: Bank House, Southwick Square, Southwick, Brighton, United Kingdom, BN42 4FN

Registered in England and Wales.

Privacy enquiries can be sent to:

What information we collect

What information we collect

What information we collect

When you use this website or contact us, we may collect:

  • your name;

  • business email address;

  • telephone number;

  • company and job title;

  • information you provide through contact or enquiry forms;

  • correspondence with us;

  • technical information such as IP address, browser type, device information and basic website usage information;

  • marketing preferences where applicable.

This website privacy notice relates primarily to information collected through our public website.

Information processed through the CrewDiligence platform may be subject to additional privacy information and contractual terms.

Why we use your information

Why we use your information

Why we use your information

We may use personal information to:

  • respond to enquiries;

  • arrange demonstrations or readiness reviews;

  • provide information about CrewDiligence services;

  • manage prospective and existing business relationships;

  • operate, secure and improve our website;

  • understand how visitors use the website;

  • comply with legal and regulatory obligations;

  • establish, exercise or defend legal claims.

Our lawful bases

Our lawful bases

Our lawful bases

Depending on the circumstances, we may rely on:

Legitimate interests

Legitimate interests

For responding to business enquiries, developing commercial relationships, administering our website and protecting our business.

Contract

Contract

Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legal obligation

Legal obligation

Where we are required to process information by law.

Consent

Consent

Where required, for example for certain electronic marketing or non-essential website tracking technologies.

Where we rely on consent, you may withdraw it at any time.

Marketing

Marketing

Marketing

We may send relevant business communications where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe option provided or contacting us.

Opting out of marketing does not prevent us from sending service or contractual communications where necessary.

Who we share information with

Who we share information with

Who we share information with

We may use trusted service providers to support our business, including providers of:

  • website hosting and content management;

  • email and communications;

  • customer relationship management;

  • analytics;

  • IT and security;

  • professional advisory services.

We may also disclose information where required by law, regulators or courts.

We do not sell personal information.

International transfers

International transfers

International transfers

Some service providers may process information outside the United Kingdom.

Where personal data is transferred internationally, we will use an appropriate lawful transfer mechanism where required, such as UK adequacy regulations or approved contractual safeguards.

How long we keep information

How long we keep information

How long we keep information

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

Our proposed website retention approach is:

  • general business enquiries: normally up to 24 months after the last meaningful contact;

  • marketing records: until you opt out or the information is no longer reasonably required;

  • contractual or customer records: for the period required for contractual, accounting and legal purposes;

  • technical/security logs: for an appropriate limited security and operational period.

Different retention periods may apply to information processed within the CrewDiligence platform.

Your rights

Your rights

Your rights

Depending on the circumstances, you may have rights including:

  • access to your personal information;

  • correction of inaccurate information;

  • erasure;

  • restriction of processing;

  • objection to processing;

  • data portability;

  • withdrawal of consent.

The precise rights available can depend on the lawful basis being used.

To exercise your rights, contact privacy@crewdiligence.com.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Security

Security

Security

We use proportionate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse or alteration.

Changes to this notice

Changes to this notice

Changes to this notice

We may update this privacy notice as our website, services or legal requirements change.

The current version will always be published on this page.